Privacy Policy

Overview

At NEO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or place an order with us.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information

  • Order details

  • Device and browser information

We only collect information necessary to process orders, improve user experience, and provide customer support.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Contact you regarding your order

  • Improve our products and services

  • Provide customer support

  • Send updates, promotions, or marketing emails (only if you choose to receive them)

  • Prevent fraud and maintain website security

Payment Information

We do not store your payment card details on our servers. Payments are processed securely through trusted third-party payment providers.

Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Understand visitor behavior

You can disable cookies through your browser settings at any time.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers when necessary to:

  • Process payments

  • Deliver orders

  • Operate our website

  • Provide technical support

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To make any request regarding your data, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

{neo.leathergoods@gmail.com}